September 23, 2023

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Farmers Auto Insurance coverage Evaluation: Prices & Protection (2022)

14 min read

Affiliate disclosure: Automoblog and its companions could also be compensated whenever you buy the merchandise under.

Car driving down the road

In Our Opinion:

Farmers auto insurance coverage offers a variety of protection choices and a big community throughout 50 states. It additionally scores extremely on AM Finest, J.D. Energy, and different scores firms. Farmers does obtain many complaints about rising charges and poor customer support, which is a big concern in relation to insurance coverage suppliers. Nonetheless, should you want a particular kind of protection and worth a big community, Farmers is likely to be price contemplating.

Professionals

Accessible in all 50 states

Choice to bundle automotive insurance coverage with different insurance coverage varieties

Quotes and claims out there via cellphone, e-mail, on-line portal, or cell app

Many out there reductions, together with a secure driving app

Excessive third-party scores

Could also be extra inexpensive for these with low credit score scores

Cons

Excessive variety of complaints concerning customer support and charges

Normally costlier than related opponents

Farmers auto insurance coverage is obtainable in all 50 states, that means that the supplier is sort of definitely an choice for you wherever you reside. That can assist you get a greater concept of whether or not or not the supplier is an efficient selection for you, we requested our staff of specialists to take an in-depth take a look at the corporate.

We examined insurance coverage prices, protection choices, {industry} scores, and tons of of buyer opinions to see how Farmers compares to the nation’s finest auto insurance coverage firms. Maintain studying to see what we discovered and discover out if Farmers would make a very good supplier for you.

About Farmers Insurance coverage

Farmers Insurance coverage Group obtained its begin in 1928 when two males partnered to go door-to-door promoting insurance coverage to farmers. Right now, Farmers is without doubt one of the nation’s largest insurance coverage firms, providing a full lineup of insurance coverage merchandise along with auto protection.

In response to knowledge from the Nationwide Affiliation of Insurance coverage Commissioners (NAIC), Farmers wrote greater than $12.4 billion in premiums in 2021. That provides the insurer the seventh-largest market share within the {industry}, claiming round 4.7% of the overall auto insurance coverage market.

Farmers Auto Insurance coverage Value

In response to our analysis, the common charge for a full protection coverage from Farmers automotive insurance coverage is $2,140 per yr. That is considerably increased than the nationwide common charge of $1,730 per yr. Each averages had been calculated utilizing a standardized profile of a 35-year-old driver with a clear driving file and good credit score.

Farmers Automotive Insurance coverage Value Components

Six icons representing the most influential factors in the cost of car insurance premiums, including coverage choices, driving history, age, credit score, deductible, and location.

Your charges will probably range from that common. Farmers and different insurance coverage firms base your charges on a number of variables. These are among the most influential elements:

  • Protection choices: Insurance policies that solely meet your state minimal necessities can have the bottom charges. Including different sorts of protection will improve your premium.
  • Protection limits: Greater protection limits supply extra monetary safety within the occasion of an accident, however additionally they trigger your charges to go up.
  • Age: Teenagers and different younger drivers pay considerably increased charges than drivers in different age teams.
  • Deductible: Setting a low deductible means you’ll have much less to pay out of pocket in the direction of a lined loss, but it surely additionally means you’ll pay extra for protection.
  • Credit score rating: In some states, it’s unlawful for insurers to make use of your credit score rating as a consider your charges. However in states the place it’s authorized to take action, drivers with decrease credit score scores sometimes pay a lot increased premiums.
  • Location: Charges range between states, but additionally between completely different elements of the identical state. This is because of variations in each laws and native threat elements.
  • Driving historical past: Any accidents or visitors violations in your file may improve the price of your premiums.

Farmers Automotive Insurance coverage Reductions

Farmers gives a broad choice of auto coverage reductions that may assist decrease the price of protection. Among the reductions you’ll discover at Farmers embody:

  • Protected driver low cost: Drivers who keep away from any accidents or violations for an prolonged time period can get a reduction on protection.
  • Distant pupil: Households with college students who stay greater than 100 miles from residence and don’t have common entry to vehicles on the coverage can get a reduction.
  • Good pupil: Farmers offers a reductions to college students who carry out effectively in class, together with those that hold a 3.0 GPA, make the distinction roll, make the Dean’s Record, and extra.
  • ePolicy low cost: You will get a reduction in your auto protection should you swap from paper payments to digital billing.
  • Pay in full low cost: In the event you pay your complete premium upfront reasonably than throughout month-to-month funds, you will get a reduction in your coverage.
  • Passive restraint low cost: Having functioning seatbelts and air luggage can get you financial savings in your Farmers auto insurance coverage.

Farmers Auto Insurance coverage Protection

Identical to with most insurers, Farmers gives a lineup of each customary protection gadgets and elective coverages. This permits drivers to construct a coverage that matches each their funds and their wants.

Customary Automotive Insurance coverage Protection

These are the sorts of protection widespread in a typical coverage. Whereas legal responsibility protection is normally the minimal authorized requirement in most states, including the different protection varieties onto your Farmers auto insurance coverage coverage will present a extra complete safety.

  • Property harm legal responsibility insurance coverage: Covers damages to different events’ autos and property ensuing from an accident for which you might be discovered at fault.
  • Bodily harm legal responsibility insurance coverage: Covers medical payments and different injury-related prices to different events following an accident you’re discovered at fault for.
  • Medical funds (MedPay): Covers medical payments for individuals in your celebration ensuing from a automotive accident, no matter who’s discovered at fault.
  • Private harm protections (PIP): Covers medical payments and misplaced wages for you and your celebration following an accident, regardless of who induced it.
  • Collision protection: Covers damages to your car and property ensuing from an accident, no matter who induced it.
  • Complete protection: Covers your car from any harm brought on by issues aside from a collision, together with floods, fireplace, theft, and vandalism.
  • Uninsured/underinsured motorist protection: Covers harm and property damages when an at-fault driver lacks adequate protection.

Elective Automotive Insurance coverage Protection 

Whereas these Farmers auto insurance coverage protection choices aren’t required, they’re a good way to customise a plan to your private wants:

  • Towing and Roadside Service offers 24/7 roadside help, and covers funds for towing, tire-changing, locksmith, and jump-start companies.
  • Rental Automotive Reimbursement covers the price of renting a automotive for as much as 30 days, in case your car is getting repaired. Farmers will even deal with the rental preparations and billing.
  • Rideshare gives full protection rideshare service drivers, comparable to Uber or Lyft, all through their work hours on the app. Most automotive insurance coverage firms solely supply restricted legal responsibility insurance coverage whereas the motive force is on the lookout for passengers, and solely lengthen full protection as soon as passengers are within the car. 
  • Lack of Use protection is useful in case your automotive can’t be used after an accident or throughout repairs. Farmers will present a flat sum reimbursement. This can be utilized in your most well-liked mode of transportation, whether or not it’s automotive leases, cabs, or ridesharing.
  • Assured Worth pays policyholders a set, agreed-upon worth if their car can now not be repaired or changed. This can be a fashionable choice for these with traditional or collector vehicles.
  • Custom-made Gear could be useful as a result of most insurance coverage insurance policies solely present protection for manufacturing facility elements. In the event you’ve made any modifications to your car, comparable to a brand new sound system or rims, personalized gear protection will shield these elements. This feature is simply out there in case you have complete and collision protection.
  • Private Umbrella Protection will present further safety in instances the place legal responsibility protection doesn’t look like sufficient, as within the probability of lawsuits or lack of property.
  • Glass Deductible Buyback covers windshield and any glass restore or substitute, with a low deductible of $100. 
  • Full Windshield and Glass covers windshield and any glass restore or substitute, with a $0 deductible and no cost wanted. 
  • Spare Components covers the fee to exchange any spare elements you come clean with $750. It’s a preferred choice for these with traditional or collector vehicles.
  • Unique Gear Producer (OEM) covers the price of factory-original elements for any wanted repairs. Some automotive insurance coverage firms will solely restore damages with aftermarket elements, that are cheaper. This feature is simply out there in case you have complete and collision protection, and the automotive is as much as 10 years previous. 
  • New Automotive Substitute covers a model new automotive within the unlucky case of it being totaled. Farmers will robotically change it with a brand new one. This feature is simply out there if the automotive is throughout the first two mannequin years and has a most of 24,000 miles. 
  • Accident Forgiveness is obtainable should you solely have one accident each three years. Farmers auto insurance coverage gives protection to maintain your insurance coverage charges from rising afterward, which is widespread observe amongst suppliers.
Farmers auto insurance has many benefits for safe drivers, including accident forgiveness and discounts through their safe driving app, Signal®.
Farmers auto insurance coverage has many advantages for secure drivers, together with accident forgiveness and reductions via their secure driving app, Sign®.

Different Farmers Insurance coverage Merchandise

Along with auto protection, Farmers additionally sells a variety of different insurance coverage merchandise, together with:

  • Householders insurance coverage
  • Renters insurance coverage
  • Motorbike insurance coverage
  • Life insurance coverage
  • Umbrella insurance coverage
  • Trip residence insurance coverage
  • Apartment insurance coverage
  • Enterprise insurance coverage
  • Pet insurance coverage
  • Journey trailer/RV insurance coverage

Sign® Protected Driving App

A preferred development amongst auto insurance coverage suppliers is encouraging prospects to obtain secure driving apps. These apps observe your driving habits, then reward secure driving with reductions. Farmers’ Sign® app offers the chance to earn as much as a 15 % low cost every time your coverage renews.

Farmers Auto Insurance coverage Claims Course of

Farmers readily accommodates insurance coverage claims via its 24/7 claims contact middle or on-line portal. 

To file a declare for Farmers auto insurance coverage on-line, go to the Claims menu and click on “Report a Declare.” You’ll be able to then both log in, proceed as a visitor, or lookup your coverage quantity. Submitting a declare requires you to submit your coverage data, incident particulars, and different related data. 

Farmers gives pointers to file each kind of declare on-line. For instance, you may choose a assured facility for auto repairs or name their response staff after main catastrophes.

Submitting insurance coverage claims, viewing coverage paperwork, and requesting roadside help may also be performed on Farmers cell app.

When you have a Farmers account, you may monitor your declare standing. If not, a Farmers agent will get in contact with you within the subsequent few weeks. The time it takes to resolve a declare varies, relying on how severe the accidents or damages are, and the way lengthy it takes to agree with the opposite events. 

Farmers Auto Insurance coverage Buyer Service

We like how even should you’re not submitting a declare, you may simply contact Farmers via virtually any methodology – on-line portal, cellphone, e-mail, or their Farmers cell app. You’ll be able to rapidly get a quote via their on-line kind. You can too name 800-974-6755 or get in contact with the closest Farmers agent at 888-327-6335. 

You can too chat with the Farmers Claims Digital Assistant to search out one of the simplest ways to get your questions answered.

Payments can be made through the online portal, by calling the 24/7 contact center, or through the Farmers auto insurance mobile app. Bill payments are also available through Siri.
Funds could be made via the net portal, by calling the 24/7 contact middle, or via the Farmers auto insurance coverage cell app. Invoice funds are additionally out there via Siri. 

Farmers Auto Insurance coverage Evaluations

Farmers auto insurance coverage ranked fifth in J.D. Energy’s 2021 U.S. Auto Claims Satisfaction Examine. That is primarily based on suggestions from 10,896 auto insurance coverage prospects who settled a declare inside six months previous to the survey.

Farmers scored 893 factors, positioning it above different fashionable suppliers, comparable to Allstate, GEICO, Progressive, and State Farm. The corporate additionally has an A monetary energy from AM Finest, that means the corporate has the flexibility to pay claims. Farmers additionally earned an A ranking from the Higher Enterprise Bureau (BBB), indicating that the corporate handles complaints from prospects effectively.

Nonetheless, opinions from prospects aren’t as constantly optimistic. Clients on the BBB gave Farmers a median rating of 1.34 out of 5.0 stars. Low scores are widespread on the BBB web site as individuals sometimes come to the location to report an issue, however the firm has some patterns of complaints to contemplate.

Optimistic Farmers Insurance coverage Evaluations

We did discover many optimistic opinions from Farmers prospects. A typical theme amongst these opinions was the excellent service the reviewer obtained from their agent. The next quotes are reflective of lots of the optimistic opinions we noticed for Farmers:

“He patiently reviewed my present protection, took away factor I didn’t want and add issues I ought to have. So skilled and actually cares about you as a person.” – Kat, by way of TrustPilot

“Glorious service and observe up, thanks [Agent] and thanks Farmers insurance coverage.” – Dina, by way of TrustPilot

Destructive Farmers Insurance coverage Evaluations

We discovered quite a lot of damaging opinions for Farmers. Whereas complaints various, among the extra widespread points individuals reported centered round unhealthy customer support experiences and a troublesome claims course of. These quotes are indicative of lots of the damaging Farmers auto insurance coverage opinions we learn:

Different complaints embody poor customer support and unsatisfactory claims course of. Latest Farmers auto insurance coverage opinions from the BBB embody:

“Horrible service. I canceled my coverage and so they continued charging me for months after submitting paperwork to cancel.”

– Melissa Okay. 

“Individual insured by this company rear-ended me at a cease mild. File declare, introduced assertion, police report, and photographs to show declare. Company is using deny/delay techniques. No follow-up on proof supplied, left voicemail claiming I neglected data, fails to say what that data is, once I name again, no reply straight to voicemail. Very unethical enterprise no matter what aspect of the desk the buyer is on.”

– James C. 

Farmers Auto Insurance coverage: Conclusion

Farmers auto insurance coverage is an choice price contemplating, however for most individuals, it isn’t more likely to be probably the most inexpensive protection. The supplier’s essential energy is the number of further protection choices it gives, together with a number of you gained’t discover with many different insurers.

The corporate could also be a very good choice for individuals who produce other insurance coverage insurance policies with Farmers and might bundle their protection for a reduction. In any other case, you may in all probability discover inexpensive protection from an organization with increased buyer satisfaction scores.

Farmers Auto Insurance coverage: Really helpful Opponents

Farmers could also be a very good choice for some individuals, however most are more likely to discover higher charges with a unique supplier. We strongly suggest getting automotive insurance coverage quotes from a number of suppliers with the intention to evaluate and discover one of the best charge. These two suppliers ranked at or close to the highest of our most up-to-date auto insurance coverage research, and would make good choices for many drivers.

GEICO: Finest Low cost Choice

We discovered that GEICO has one of many largest and most various choices of financial savings alternatives of all of the suppliers in our research. In consequence, we awarded the corporate Finest Low cost Choice. As well as, our knowledge reveals that GEICO constantly has among the lowest estimated charges in most locations. That signifies that many drivers are more likely to discover very inexpensive protection with GEICO.

Maintain studying: GEICO automotive insurance coverage overview

State Farm: Finest Total

State Farm earned the very best rating in our most up-to-date auto insurance coverage research, successful it the award for Finest Total. The corporate gives protection in all 50 states via its industry-largest community of greater than 18,000 native brokers. State Farm is an particularly good choice for households with younger drivers, because the insurer gives a number of reductions aimed toward reducing premiums for these drivers in particular.

Maintain studying: State Farm automotive insurance coverage overview

Farmers Auto Insurance coverage: FAQ

Who usually has the most affordable automotive insurance coverage?

Primarily based on our analysis, State Farm and GEICO are inclined to have the most affordable automotive insurance coverage in most areas. Nonetheless, particular person premiums are primarily based on quite a few elements, so a unique supplier might give you the bottom charges.

Does Farmers Insurance coverage have a very good status?

Farmers insurance coverage has a very good status amongst {industry} scores organizations such because the BBB and J.D. Energy. Nonetheless, the corporate has blended opinions from prospects on-line.

Is Farmers good at paying claims?

Farmers is excellent at paying claims The corporate ranks among the many high 5 within the nation in claims satisfaction.

What’s one of the best automotive insurance coverage proper now?

Primarily based on our analysis, State Farm is one of the best automotive insurance coverage general. The corporate has aggressive charges, numerous protection choices, and the {industry}’s largest community of native brokers.

Our Methodology

Our knowledgeable overview staff takes satisfaction in offering correct and unbiased data. We recognized the next ranking classes primarily based on shopper survey knowledge and carried out intensive analysis to formulate rankings of one of the best automotive insurance coverage suppliers.

  • Affordability: A wide range of elements affect price, so it may be troublesome to match quotes between suppliers. Our staff considers auto insurance coverage charge estimates generated by Quadrant Info Companies and low cost alternatives when giving this rating.
  • Protection: As a result of every shopper has distinctive wants, it’s important {that a} automotive insurance coverage firm gives an array of protection choices. We take note of sorts of insurance coverage out there, most protection limits, and add-on insurance policies.
  • Trade Standing: Our staff considers Higher Enterprise Bureau (BBB) scores, monetary energy, and years in enterprise when giving this rating.
  • Availability: Auto insurers with larger state availability and few eligibility necessities usually tend to meet shopper wants.
  • Buyer Service: Respected automotive insurance coverage suppliers function with a sure diploma of look after shoppers. We contemplate complaints filed with the Nationwide Affiliation of Insurance coverage Commissioners (NAIC), J.D. Energy claims servicing scores, and buyer suggestions.
  • On-line Expertise: Insurers with easy-to-use web sites and extremely rated cell apps scored finest on this class.
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